Reliable IT Support & Computer Repair in the Twin Cities
Pure Tech Solutions, LLC provides fast, professional IT support, computer repair, and technology services for homes and small businesses—on-site and remote.
Our IT Services & Solutions
Business IT Support
Ongoing IT support, network setup, and system maintenance to keep your business running without interruptions.
Computer Repair
Hardware and software troubleshooting, repairs, and upgrades for desktops and laptops.
Remote & On-Site Support
Secure remote assistance and on-site visits available to resolve issues quickly and conveniently.
Data Backup & Recovery
Backup solutions and data recovery services to protect and restore your important files.
Cybersecurity Solutions
Protection against viruses, malware, and cyber threats to keep your systems and data safe.
System Optimization
Performance tuning, cleanup, and upgrades to improve speed and reliability.
Business IT Services
Short paragraph: “Pure Tech Solutions, LLC provides reliable, proactive IT services for small and medium businesses in the Twin Cities. We help you minimize downtime, secure your systems, and support your team so they can stay productive.”
- Managed IT support and monitoring
- Network setup and maintenance
- Server and workstation support
- Data backup and recovery solutions
- Cybersecurity and antivirus protection
- Office moves and technology upgrades
Home & Residential Tech Support
Whether it’s a slow computer, Wi-Fi issues, or a suspected virus, we provide friendly, in-home and remote support to get your technology back on track.
- In-home computer repair and setup
- Wi-Fi troubleshooting and optimization
- Virus and malware removal
- Data transfer and backup
- New device setup (PCs, laptops, printers, etc.)
- Remote desktop support for quick fixes
Why Choose Pure Tech Solutions?
We combine professional expertise with responsive, friendly service. Our goal is to minimize your downtime and keep your technology running smoothly—whether you’re at home or managing a growing business.
- Fast and reliable response times
- Experienced and certified technicians
- Support for both residential and business clients
- Secure remote and on-site service options
- Security-Focused Solutions
- Local Twin Cities support
How Our Process Works
Step 1 – Contact & Describe the Issue
“Reach out by phone or through our online form and tell us what’s going on with your computer, network, or devices. We’ll ask a few quick questions to understand your situation.”
Step 2 – Assessment & Clear Estimate
“We review your issue, determine whether remote, in-office, or on-site service is best, and provide a clear recommendation and cost estimate before we begin.”
Step 3 – Professional Service & Repair
“Our technician completes the work—whether that’s troubleshooting, repair, setup, or optimization—while keeping your data and privacy a top priority.”
Step 4 – Testing, Handover & Follow-Up
“We test everything, review what was done in plain language, and confirm things are working as expected. If you need ongoing support or future maintenance, we’ll help you plan for that too.”
What Our Clients Say
Excellent experience with Michael! His customer service went above and beyond. From the first phone call, followed by quick responding texts, to the final diagnosis of my HP printer, it was clear that his goal was to get it working efficiently. He was personable, caring and kind. He gives his clients his full attention, shares detailed information in simple form, and makes every accommodation necessary to resolve the issue and ensure complete customer satisfaction.
MASSIVE HELP!!! I had a good go to PC repair shop in richfield, but don't live there anymore. It's hard to trust small shops and places you haven't been to before. Pure Tech Solutions exceeded my expectations. Michael is extremely knowledgeable and helped talk/walk me through some issues I was having. If i ever run into PC problems again, or know someone who needs work on their PC, I'm recommending this place. Great work. Thanks again Michael.
We highly recommend Pure Tech Solutions! Michael has helped us with several computer and technology issues recently, and every experience has been great. He is responsive, knowledgeable, and quick to address any problems that arise.
I can’t recommend this place highly enough. I was traveling when my laptop fritzed out. Called and explained I had a tight window due to travel plans and the folks here accommodated me and had me back up and running in no time! Would definitely use again even though I’m not from the area. I’ve used computer repair places in the past but these guys are amazing! Thanks again for the great service!
Frequently Asked Questions
Do you offer both on-site and remote support?
Yes. We provide in-office, in-home, on-site, and secure remote desktop assistance, depending on
What areas do you serve?
We primarily serve the Twin Cities area and can offer remote support to clients throughout the United States when appropriate.
Do you work with small businesses?
Yes. We specialize in IT support for small to medium businesses, including network setup, system maintenance, and ongoing support.
Is my data safe during service?
We follow best practices for security and privacy, and we’ll always explain what we’re doing with your data before we proceed.
What types of devices do you service?
We work with Windows desktops and laptops, many Mac systems, small business workstations, servers, and common networking equipment such as routers, switches, and firewalls. We also assist with printers and other connected devices used in homes and small offices.
Do you offer ongoing maintenance or support plans?
Yes. For businesses, we can provide recurring IT support and maintenance plans that include monitoring, updates, and priority support. For home users, we can also schedule periodic checkups to keep systems running smoothly and securely.